FAQS

【Shopping Tips 01】 
       Q: Can saved orders be reopened for payment? 
       A: Reserved pending orders can be reopened for settlement within the valid retention period.
【Shopping Tips 02】 
       Q: Will transit affect product integrity? 
       A: We adopt professional protective packaging to reduce extrusion and collision during transit, protecting product integrity.
【Shopping Tips 03】 
       Q: How to obtain activity update notifications? 
       A: You can pay continuous attention to the official page to grasp the latest product promotions and activity updates.
【Shopping Tips 04】 
       Q: Is manual order sorting available? 
       A: Background orders can be sorted and viewed by time and status, which is convenient for users to manage shopping records.